Archive for the ‘Customer Feedback’ Category


Texas customers “are very grateful and will recommend American RV to anyone!”

“Mr. (Ken) Carlson was knowledgeable and well spoken about every area of concern we had. He was excellent in his demeanor, making us very confident in take our first 5th wheel  on “The Road.” We are very grateful and will recommend American RV to anyone!. Bill Blake and Win Merrill are included in the “A OK” experience we have had here.”

- Mr. & Mrs. D – All the way from Texas!


Great Experience!

 

“Our salesperson,Robert, did a wonderful job explaining the Roadtrek, showing how things worked. He was fair and friendly. Great experience!” – John & Kathy



“…what we appreciated the most was that he was not high pressure”

 

“We worked with Scott Jewell and what we appreciated the most was that he was not high pressure, answered all of our questions whenever we called or e-mailed with what we perceived was an honest answer. He seems to be a person of high integrity which speaks highly of your organization. In our case, we had ordered a unit that had to change when I received my new truck because the truck dealership had made a mistake. Scott was very helpful in getting everything changed so that we could make it work.”- Mr. A.


“I was very happy to find the walk through to be so thorough and helpful!”

After the demo on her  2011 Springdale 2600TB Summerland Jan said  the following

“I was very happy to find the walk through to be so thorough and helpful!”


Sprinter Select Travel Trailer Customer Feedback

” Robert Wensel did a great job. We would recommend him to our friends and we are looking forward to spending time with our friends and family using our new Sprinter Select travel trailer.

Thanks Kerby for the walk through . He was friendly & knowledgeable and he answered all of our questions. THANKS AMERICAN RV :-D

- Robert G.

 

 


“Everyone was very friendly”

“Everyone was very friendly, answered questions, and if they didn’t know the answer, they were more than willing to find the answer.

Mr. C. worked with John Monterusso to find an RV that fit his needs.


“Excellent experience from the time we were looking, all the way through the sale and demo.”

Curtis and his wife worked with Bill Blake to purchase their 2011 Montana 3580RL Fifth Wheel.

“Excellent experience from the time we were looking, all the way through the sale and demo.”


“That was a big reason why we chose American RV”

Mr. & Mrs. H. worked with Scott Jewell to purchase their 2011 Springdale 303BH-SSR Travel Trailer:

 

“Our sales rep was Scott Jewel. He was the best sales rep we had dealt with while shopping around for RV’s. He never pressured us into buying anything and always put our needs first. That was a big reason why we chose American RV. Also, the quality of the RV’s seemed better than the other dealers around town. We ended up having a small leak in our bunkhouse and our bathroom door didn’t shut so my husband called the service department Monday morning and the service department came out to our camper (which is at a campground near by) and had everything fixed by Noon. Very pleased with how fast it got completed!”


“You all made it very easy!”

“It has been a very good experience considering the large purchase. You all made it very easy! Thanks & we’ll see you in the fall to winterize!”


“Listened to us- advised but didn’t push”

“Robert was awesome! Low pressure salesman that listened to us- advised but didn’t push. Kerby answered all our “novice questions” and was very thorough.”