Mr. W. worked with Robert Wensel  to purchase his 2007 Montana Mountaineer 30PRS Travel Trailer from American RV and had the following to say about his experience:

“Robert Wensel was my sales rep. From the beginning his attitude was one of “what can I do for you” and not “what can I sell you”.  He listened to my thoughts on what I was looking for and made suggestions that completed those thoughts.  He was straight forward and honest through out the buying process.  I have found that from when I first walked in the door until currently, everyone at American RV has been exceptionally helpful and friendly.  I know that you do a pretty significant volume of sales, but I have felt like a person rather then a number the entire time.  I expect this will be the case over time as my RV needs continue and change.”

James worked with Scott Jewell to purchase his 2012 Springdale Summerland 2980BH Travel Trailer and had the following to say about his experience:

” We spent one full day shopping at multiple RV dealerships for both new and used units. We had Contact with salesman Scott Jewell. From the beginning, we found Scott to be very professional and courteous. We always fear the “salesman” contact when we shop for cars/campers. Scott did not live up to this “fear” at all. He was down to earth and had an interest in what we were looking for. We felt Scott was always honest and looked out for our best interest throughout, even suggesting things we never thought of or didn’t think were possible. Not only would I recommend your dealership, I would send friends/family directly to Scott without hesitation. We decided to purchase our camper from your dealership because we felt we were getting the best deal from your company. We also felt the most comfortable with your dealership. The process of purchasing our camper was extremely smooth and everyone with your dealership were helpful and courteous during multiple phone calls during the process. Our “walk through” after purchasing our camper was completed with Tony. He continued the professionalism we had experienced throughout. He was very helpful and educated on the unit. If he did not know the answer, he was quick to obtain the answer for us.”

“My husband and I had been searching for our first RV at several lots in the Grand Rapids area. American RV should have been our first stop instead of our last. American RV had a large selection and variety of RV’s and we found the one that is perfect for us. All of the staff we encountered along the process of purchasing our RV were friendly. Robert (Wensel) was our salesman and was very patient with our many questions and requests and the length of time we took to make our final decision. He was well informed and was helpful in finding the RV that met our specific needs. We felt no sales pressure. I will recommend American RV and already have to our friends and family.”

- Mr. & Mrs. G worked with Robert Wensel to find their 2012 Layton 207 Select Travel Trailer

“Mr. (Ken) Carlson was knowledgeable and well spoken about every area of concern we had. He was excellent in his demeanor, making us very confident in take our first 5th wheel  on “The Road.” We are very grateful and will recommend American RV to anyone!. Bill Blake and Win Merrill are included in the “A OK” experience we have had here.”

- Mr. & Mrs. D – All the way from Texas!

“Our salesperson,Robert, did a wonderful job explaining the Roadtrek, showing how things worked. He was fair and friendly. Great experience!” – John & Kathy

“We worked with Scott Jewell and what we appreciated the most was that he was not high pressure, answered all of our questions whenever we called or e-mailed with what we perceived was an honest answer. He seems to be a person of high integrity which speaks highly of your organization. In our case, we had ordered a unit that had to change when I received my new truck because the truck dealership had made a mistake. Scott was very helpful in getting everything changed so that we could make it work.”- Mr. A.

After the demo on her  2011 Springdale 2600TB Summerland Jan said  the following

“I was very happy to find the walk through to be so thorough and helpful!”

” Robert Wensel did a great job. We would recommend him to our friends and we are looking forward to spending time with our friends and family using our new Sprinter Select travel trailer.

Thanks Kerby for the walk through . He was friendly & knowledgeable and he answered all of our questions. THANKS AMERICAN RV ”

- Robert G.

“Everyone was very friendly, answered questions, and if they didn’t know the answer, they were more than willing to find the answer.

Mr. C. worked with John Monterusso to find an RV that fit his needs.

Curtis and his wife worked with Bill Blake to purchase their 2011 Montana 3580RL Fifth Wheel.

“Excellent experience from the time we were looking, all the way through the sale and demo.”