My wife and I purchased a new Shasta Oasis 26RL Travel Trailer from American RV in Grand Rapids, Michigan yesterday. From the time I contacted Robert Wensel at the dealership a week ago to delivery yesterday everyone were very helpful and "bent over backwards" to accomodate us. Even though I had a dealer in my area, I drove the extra 150 miles to buy at American RV. As well as Robert, I would like to take the time out to thank Kevin, Kerby, Howard, Stephanie and the receptionist for going out of their way to make us welcome. The price was right and took my old trailer in trade and gave me a fair trade in price. We will be a customer for life!