“We recently bought a class c motor home from American RV, our fourth purchase from them, and are very happy with the great service we received. They are always available and take time to answer my frequent questions. Thanks Ron, Chad, John M., Scot, Kirk & Kevin, for the excellent service!” – Mr. & Mrs. W.
Dear ARV Friends and Family,
We would like to apologize to anyone who emailed American RV, Requested a Quote, or asked for more information via our website during the week of October 11, 2010.
Recently, American RV updated the website and experienced a few technical difficulties with the above and did not receive any emails for a few days. In the process of fixing this glitch, all electronic communications sent to American RV were lost.
We apologize if we have not responded to any emails or requests that have asked for any information, but the emails are not retrievable. We are asking if you did contact us and have not received a response, please email us at Sales@Americanrv.com.
The electronic glitches have since been fixed and we look forward to hearing from you soon!
Sincerely,
Chad Neff
General Manager
Toll Free: 877-863-9527
American RV’s general manager, Chad Neff was quoted in a few “big” stories this weekend from the Novi show.
Read the article on abcnews.com by Clicking Here
Also, there was an article in the RVBusiness Magazine. You can read the article by Clicking Here
It’s a good news day for us! — two newly retired Canadians from the great white north! We arrived home safely with our ‘new to us’ 2003 Cedar Creek 38 CKQS fifth wheel! We’re thrilled with this coach, but just as much with the American RV experience we had. Right from the time we said “we’ll take it”, with pictures from the internet and other testimonials to support our decision..our salesman Matt Olds made our purchase seamless. We saved several thousand dollars by taking the trip to Michigan, and the customer service we experienced was stellar. From the moment we walked through their door, and saw “Congratulations to the Ironside’s on the purchase of their fifth wheel”, we both were smiling. The sense of family permeates this dealership and their attention to detail blew us away. Nothing was ‘too much trouble’ it seemed…and all this in the middle of their participation in a huge RV show in Grand Rapids at the same time! We can’t say enough about how kind they all were to us – Matt, Kirby, Joe, Hank, Scott, Chad, Owner Ron, Mike, Doug, and Win.ALL of these consummate professionals treated us like family. We can’t say enough about them all. The paperwork made our trip through the border easy..and now we look out on this beautiful unit…and count the days until we wind our way to the sun…Thanks American RV! And Canadians? This dealership is the real deal! Don’t hesitate to make the trip. You won’t be sorry you did. They’re the BEST!
Sincerely,
Dawn and Ken Ironside,
Thunder Bay, Ontario, Canada
