“It was a true pleasure working with American RV on purchasing our very first Motor Home. The sales staff is very knowledgeable and was helpful in getting us comfortable learning how to drive a 40’ bus” “From the test drive to the 4 hour orientation with Hank the technician, I will recommend American RV to all my friends and family!”
Phil & Family!
This month, we have several anniversaries to celebrate:
September 2: Robb Kortman will be celebrating 8 years working Full Time with ARV. (He worked a few years as part time)
September 23: Katie Brown will be celebrating her first anniversary with us
September 26: Marks Kirk LaCharite’s 10th year with American RV
September 27: Hank Nuiver celebrates his 11th year
September 30: Chad Westhouse’s 10th year working full time (plus a couple of years as part time)
That’s over 40 years of service from just 5 people!
Thank you for all of your hard work and dedication!!!
It’s a good news day for us! — two newly retired Canadians from the great white north! We arrived home safely with our ‘new to us’ 2003 Cedar Creek 38 CKQS fifth wheel! We’re thrilled with this coach, but just as much with the American RV experience we had. Right from the time we said “we’ll take it”, with pictures from the internet and other testimonials to support our decision..our salesman Matt Olds made our purchase seamless. We saved several thousand dollars by taking the trip to Michigan, and the customer service we experienced was stellar. From the moment we walked through their door, and saw “Congratulations to the Ironside’s on the purchase of their fifth wheel”, we both were smiling. The sense of family permeates this dealership and their attention to detail blew us away. Nothing was ‘too much trouble’ it seemed…and all this in the middle of their participation in a huge RV show in Grand Rapids at the same time! We can’t say enough about how kind they all were to us – Matt, Kirby, Joe, Hank, Scott, Chad, Owner Ron, Mike, Doug, and Win.ALL of these consummate professionals treated us like family. We can’t say enough about them all. The paperwork made our trip through the border easy..and now we look out on this beautiful unit…and count the days until we wind our way to the sun…Thanks American RV! And Canadians? This dealership is the real deal! Don’t hesitate to make the trip. You won’t be sorry you did. They’re the BEST!
Sincerely,
Dawn and Ken Ironside,
Thunder Bay, Ontario, Canada
