Congratulations to  Robert Wensel and Scott Haan!

 
 Robert was acknowledged by his customer for taking the time to talk to him about what he was looking  for in a camper. 

“Robert’s people skills are excellent!”

 Scott received a special thank you for an unbelievable RV seminar at
 Michindoh Conference Center. 

The survey results on the seminar was  AAA++++++

They want him back again next year and to have an additional hour!

                                                                             
                                                                              
 Way to go Robert and Scott!

Janet worked with Robert Wensel to purchase a 2008 Safari Trek 28 Class A Motor Home: 

“Always love returning to American RV & Grand Rapids, you always have what we want!!  Robert Wensel, Ken Carlson, and John Monterusso- great men- VERY helpful. ” – Janet K. 

Mr. W. worked with Robert Wensel  to purchase his 2007 Montana Mountaineer 30PRS Travel Trailer from American RV and had the following to say about his experience:

“Robert Wensel was my sales rep. From the beginning his attitude was one of “what can I do for you” and not “what can I sell you”.  He listened to my thoughts on what I was looking for and made suggestions that completed those thoughts.  He was straight forward and honest through out the buying process.  I have found that from when I first walked in the door until currently, everyone at American RV has been exceptionally helpful and friendly.  I know that you do a pretty significant volume of sales, but I have felt like a person rather then a number the entire time.  I expect this will be the case over time as my RV needs continue and change.”

“My husband and I had been searching for our first RV at several lots in the Grand Rapids area. American RV should have been our first stop instead of our last. American RV had a large selection and variety of RV’s and we found the one that is perfect for us. All of the staff we encountered along the process of purchasing our RV were friendly. Robert (Wensel) was our salesman and was very patient with our many questions and requests and the length of time we took to make our final decision. He was well informed and was helpful in finding the RV that met our specific needs. We felt no sales pressure. I will recommend American RV and already have to our friends and family.”

- Mr. & Mrs. G worked with Robert Wensel to find their 2012 Layton 207 Select Travel Trailer

“Our salesperson,Robert, did a wonderful job explaining the Roadtrek, showing how things worked. He was fair and friendly. Great experience!” – John & Kathy

” Robert Wensel did a great job. We would recommend him to our friends and we are looking forward to spending time with our friends and family using our new Sprinter Select travel trailer.

Thanks Kerby for the walk through . He was friendly & knowledgeable and he answered all of our questions. THANKS AMERICAN RV ”

- Robert G.

American RV – Grand Rapids, MI

Robert Wensel ranks among the Top 5 for Roadtrek’s Champion Recognition Program Final Standings for 2010!

Robert Wensel has been among the top 10 International salesman for the last 7 years. When asked why Robert believes he and American RV have had so much success in the partnership with Roadtrek he said “I believe in the Roadtrek product. Roadtrek has the #1 warranty, the #1 resale value, and the best research & development department in the industry.  The quality of this class B Motor Home is unlike any other of that in the RV industry. Roadtreks are user friendly RVs that are versatile  enough for an individual, couple, or family to travel the world with. ”

Congratulations Robert, we’re proud to have you on our team!

Click here to view American RV’s Roadtrek Inventory

Charles & Melanie worked with Robert Wensel to find the perfect fifth wheel to fit their needs. Show below with Ken after their complete walk through tour of their unit.

“Thank-you all for everything you did to make our dream come true.  We are so happy with our new Montana and the new extended family we have acquired along the way.  Everyone from our sales consultant, Robert Wensel, to our own private tour guide and Kirk the customer relations manager all worked together to make our experience a positive one.  We met Robert Wensel at a RV Show in January and that started our search.  Lots of time spent on line and then two full days just visiting dealers and trying to decide on  what we wanted in a Fifth Wheel.  Robert was very helpful and even showed us the newest model of the Montana with the new graphics and we were sold.  Other dealers either failed to follow up with us or didn’t have the product we were interested in.  After our purchase we were given a complete tour of our new fifth wheel and all that was included.  There is a real learning curve here and we had to call Kirk up and ask about the electric hook up the first day home !  He was great and helped get us through the set up.  We give you all an A+ and hope  to see you again soon. “

Charles and Melanie

Montana

The following was sent to Robert Wensel from a very satisfied Roadtrek 210 Popular customer:

“It was nice to hear from you and yes I still have and love my Roadtrek. The kids are doing well and enjoying more experiences as the Roadtrek allows us to go and do things we were unable to before. I drive it year-round and it handles very well in all conditions. Thank you so much again for this RV sale. I’m hoping to keep it going for several more years and then will be in touch to look for another good condition older model to meet our needs. Hope you are having a good winter.

Sincerely, Susan”

Thomas recently purchased a Roadtrek Class B motor home from American RV. He rated his service with 5 stars and said “Everybody involved has been a pleasure to work with!”

Thank you for your comments Thomas, we appreciate your business.