We have looked at hundreds of campers. We knew exactly what we wanted and how much we were willing to spend. We finally found our perfect home at American RV. We plan to move our little family into our KZ Bunkroom and travel around the country for about two years! I called about our camper and spoke with Ian. He was very helpful and personable. He made the process easy and helped me get what I needed. He even took some extra pictures and sent them to me, since we live quite far away.
Dear Bill and American RV Staff, You guys made buying our travel trailer one of the easiest and rewarding purchases to date for Nikki and myself. The professionalism and knowledge you have for your products and the RV industry is second to none. Thank you so much and we look forward to hitting the road in our new Summerland !!
- Paul and Nikki
My wife and I had been entertaining the idea of increasing our ability to do more traveling, but have always wondered how to maximize our travel-dollar. We felt that a travel trailer would be the perfect solution to taking more frequent and extended weekend trips and we're excited about the purchase of our new Keystone Summerland 1750RD.
After my initial website inquiry to your company, I almost immediately received a reply from Robert Wensel, introducing himself - explaining a little about the trailer and (what caught my attention the most), he stated that he would NOT be undersold.
After a few email exchanges, he said that he would see what could be done with the pricing (that being based upon my other lowest offer from Paul Sherry RV, in Ohio). Obviously, my wife and I chose American RV, and this was largely based on the attention and courtesy given to us from Robert. The showroom atmosphere was clean and inviting. The entire staff seemed friendly and happy to help. My wife and I are looking forward to many years of enjoyment from this trailer, and I want to thank you and your staff for starting us down this road.
- Scott and Kim
My wife and I purchased a new Shasta Oasis 26RL Travel Trailer from American RV in Grand Rapids, Michigan yesterday. From the time I contacted Robert Wensel at the dealership a week ago to delivery yesterday everyone were very helpful and "bent over backwards" to accomodate us. Even though I had a dealer in my area, I drove the extra 150 miles to buy at American RV. As well as Robert, I would like to take the time out to thank Kevin, Kerby, Howard, Stephanie and the receptionist for going out of their way to make us welcome. The price was right and took my old trailer in trade and gave me a fair trade in price. We will be a customer for life!
American RV is top notch!!! Every single person that we worked with was wonderful. They made us feel like a priority from the very beginning. Everything from the loan process, to the communication they maintained to the day we went to pick up our RV was quick and smooth. From the moment we walked in the door everyone was friendly and made us feel welcome and important! We drove 5.5 hours to buy this RV from American RV because of having such an awful experience with an RV dealership that was closer to home. American RV really showed us how a dealership should operate and they were truly awesome! We are so happy we made this purchase at American RV!! Highly recommended!!
We chose this RV because the A class RV has opened up many more traveling opportunities for us as a family because we can travel anywhere in the US in comfort and style! After researching all the different A class RVs we felt that the Thor Challenger 37TB was the very best. It checked almost every single box on our wish list. Also, where ALL the other A class bunkhouse models lacked in floor plan we felt that the Challenger came out ahead offering the most convenient and logical floor plan
"We were looking for a class C motorhome, big enough to haul a trailer, yet nice enough to live, with low mileage during the race season, which we do as fun, in which we will get plenty of use out of the motorhome.
The customer service time of explaining all the how to use properly of the bells and whistles was much appreciated as we are new to the RV world. All in all a very positive experience and a smooth transaction thru the whole process. I would highly recommend American RV for their service. Thanks again to Scott, Dave, and Dan for a great experience." - Dave & Wanda B.
Mark came to American RV with the dream of getting a truck camper that he could put on his truck and be able to go wherever his heart desires. Randy was able to show him one of the brand new Cirrus Truck Campers that we have recently started carrying and Mark fell in love and purchase it that day! Mark told us a little bit about his experience here at American RV and said, "Randy Let me spend as much time as I needed looking at the camper. Really appreciated that. Dave was very knowledgable through the demo. Excited to be able to park wherever and explore." We're excited for you too Mark! Can't wait to see all of your travel pictures! Thanks for chosing American RV!
"We went to the RV show in Grand Rapids to look at the new models and fell in love with the Sprinter 5th wheel. Dan Lane was the salesman and he was fantastic. He explained everything about the 5th wheel and didn't try to "oversell" it. He helped us out and wasn't pushy. We plan on taking off in June 2016 after I retire and traveling the country. Everyone we worked with extremely helpful and knowledgeable." - The Peggy and Ronald D.
The Morrisons flew in from Tennessee to get their new Coachmen motorhome! They previously had a towable, but were looking for something bigger for them and their dog. They just started RVing this year, but are now addicted. Thanks for the 10+ rating Mr. & Mrs. Morrison!
"Sales and finance people always return phone calls promptly and were courteous, helpful, knowledgable. I highly recommend this dealership. This was our best buying experience to date." -- DeNardo Family